John’s PC Do IT Right Process
Say goodbye to computer problems!
To bring you the best information technology solutions, we adhere to a comprehensive workflow process that’s yielded high quality results for more than a decade and forĀ thousands of clients:
1. Understand
Initial evaluation:
- Learn your company strengths, goals, issues, etc.
- Go beyond the pain symptoms to uncover root causes
- Listen, question, probe, understand
2. Think
Recommend:
- Completely diagnose the issues
- Assess each potential fix
- Anticipate future IT issues and how to avoid them
- Brainstorm other ways to maximize IT effectiveness
- Present the best solutions to you
3. Validate
Test:
- Assure solutions meet or exceed all client criteria
- Document steps and processes
- Conduct trial runs
- If necessary, strengthen the solutions
4. Monitor
Release:
- Train the client staff
- Rollout organization-wide
- Provide client support and service
- Monitor for and eliminate any glitches
- Evaluate periodically
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