John’s PC Do IT Right Process

Say goodbye to computer problems!

To bring you the best information technology solutions, we adhere to a comprehensive workflow process that’s yielded high quality results for more than a decade and for thousands of clients:

1. Understand

Initial evaluation:

• Learn your company strengths, goals, issues, etc.
• Go beyond the pain symptoms to uncover root causes
• Listen, question, probe, understand

2. Think

Recommend:

• Completely diagnose the issues
• Assess each potential fix
• Anticipate future IT issues and how to avoid them
• Brainstorm other ways to maximize IT effectiveness
• Present the best solutions to you

3. Validate

Test:

• Assure solutions meet or exceed all client criteria
• Document steps and processes
• Conduct trial runs
• If necessary, strengthen the solutions

4. Monitor

Release:

• Train the client staff
• Rollout organization-wide
• Provide client support and service
• Monitor for and eliminate any glitches
• Evaluate periodically