Remote Monitoring and Management

What Can Remote Monitoring and Management Do For Your Business?

Remote Monitoring and Management
Our RMM (Remote Monitoring and Management platform) continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions.

Benefits include:

  1. Less time spent on IT concerns is more time spent nurturing your customers and growing your business.
  2. Regular maintenance and support services are performed stealthily without disrupting your employees.
  3. Workflow and customized reporting provides complete visibility into your network health.
  4. IT assets tracking, allows for timely budgeting of IT. With assets aging, tracking allows for planned assets control.

Available ServicesManaged services ensure your IT network and assets remain operational for a pre-established monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs. Our RMM allows mobile access to customers, ensuring 24/7 service and support. We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times. All system maintenance is performed during off-peak hours to minimize disruptions to your network.

Additional Services

Mobile Device Management (MDM)

Management of Apple iOS® and Android™ platform mobile devices, including effortless enrollment of new and existing devices; configuration of devices to enforce company policies and procedures; collection of relevant hardware and software data; and implementation of safety policies and restrictions, including password requirements, number of login attempts before a device locks, app store accessibility and auto-wipe actions in case of a misplaced or stolen device. Whether devices are personally owed or company provided, MDM lets your employees enjoy the benefits of remote connectivity while keeping your company information safe and secure. Customized Reports Customized reports provide insight into your IT system, including executive summaries, status reports, configuration and inventory statistics, keeping you informed of the services you receive and the status of your IT network.

Technical Support Services

Your employees will receive fast, secure, remote technical support. Our built-in help desk ticketing system and on-demand tunnel vision streamlines technician response time for quick and efficient resolution of all employee support issues.

Mobile Device Management (MDM)

Contact us today for an analysis of your IT infrastructure
and to determine which services are right for your business.

John’s PC Configurations
Computers Fixed Right The First Time™
6610 101st. Pl. NE, Marysville, WA 98270 View Map
Phone: (425)374-4888
Business Hours: M – F 10am – 6pm / Sat. 11am – 6pm

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