John PC Configurations Inc.

John PCC Remote Computer Support to your rescue!

Our Remote Computer Support provides fast, secure, on-demand access to remote PCs, Macs and Servers for end-user support from any location in the world.

• Customers must permit a technician to use each Support System function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
• Customers can choose to terminate the session at any time
• All traces of the Customer Applet disappear from the remote PC when the session is finished

Our IT team can remotely support PCs, Macs and Servers on demand as if they were sitting in front of them.

1. Call (425)374-4888 to speak to one of our Solutions Engineers.
2. Install Support Connection Software. This allows our Solutions Engineers secure access to your computer for diagnosis, repair and optimization.

I authorize JPCC to access and control my computer for the purposes of computer diagnosis, service and repair and I accept JPCC Terms and Conditions of Use. I understand and acknowledge that I am advised to back up my data prior to receiving any JPCC services and that JPCC is not responsible for any harm to or loss of my data.

Please check "I Agree" to access and install software

The architecture behind our Remote Support System is built with scalability, security, reliability and ease-of-use in mind. All support sessions are protected with end-to-end AES 256-bit encryption. End users must give permission for support operations before the technician can perform them. Our Remote Support System stores support session logs in a database to be queried later and administrators can record remote control sessions to a video file. Our Remote Support System is hosted in three carrier-grade datacenters with a fully redundant infrastructure.